Laundry Room Opening Update

Holiday Park Camping & Seasonal Resort

Laundry Room Opens – July 22, 2020 9 am to 5 pm.

We are pleased to open our laundry facilities to our valued customers. The laundry room has been given a much needed freshening up,  including new paint on the floor, walls and counters. It is thoroughly cleaned, sanitized and ready for use.

  • In order to maintain social distancing, only 1 person will be permitted in the laundry room at a time.
  • Time slots of 1 ½ hours per person are available, beginning at 9 am, with last time slot of 3.30 pm.
  • Sign up sheets will be available outside the laundry room and sign up must be completed the day before intended use of facilities. Completed sign up sheets will be kept at the office.
  • Office staff will ensure the person that signed up is provided key to laundry room. Key must be returned to office upon completion of your laundry.
  • Seasonals will be required to provide their own change for laundry, we are sorry that we cannot provide change, machines require quarters and loonies. Dryers are $1.25/load and washers are $1.50/load.

Using Shared Laundry Facilities – the Do’s & Don’ts


Do sanitize hands before entering rec. hall.

Do wipe down controls and handles before use.

Do wash laundry with soap and the warmest water possible, please do not overload the machines.

Do dry items at highest temperature possible and dry them completely.

Do disinfect your hamper before filling it with clean clothes.

Do return key to office for next person to receive.


Don’t shake dirty laundry before putting it in machine.

Don’t leave cleaning residues (like bleach) that could damage other people’s clothing.

Don’t leave dryer door open when not in use.

Don’t forget to sanitize your hands before leaving building.

Thank you in advance for your cooperation.


Update- Pool Opening – Holiday Park

July 16, 2020

Please accept our apology for the delay in providing an update on the opening of the pool.

We are still getting use to the new procedures around COVID-19 and each local health authority has its own opening and operating guidelines for swimming pools.

We have clarified that our pool is permitted to have a maximum of no more than 10 people inside the enclosure at all times.

In accordance with public health and your safety, please note:

  • To comply with the allowable capacity and accommodate as many seasonals as possible, we are limiting the pool time to 30 minutes per group of 10 people.
  • Kindly leave the pool area as soon as your time is complete.
  • We cannot permit people to come and go during their time slot as it makes it difficult for our staff to track. Once you leave the pool enclosure, your booking has ended.
  • Seasonals may not book the same time slot every day, as we wish to accommodate as many people as we can.
  • Time slots will not be back to back as we must allow for sanitizing in between use.
  • Sign up sheets will be located at the entrance to the Rec Hall.
  • Kindly bring your own hand sanitizer and apply before entering pool area and again when leaving.
  • There will be no pool furniture in the enclosure so that we can maintain social distancing at all times. You may bring your own chair.
  • Large pool toys and floaties will not be allowed. Personal floatation devices only.
  • Our pool hours are 10 am to 8 pm. Daily, with last time slot at 7:30 pm.
  • Please do not line up on pool ramp to await your turn.

Please be patient with our staff. As you can appreciate, this is all new to us and we are trying to ensure that all our seasonals get to enjoy the pool.

Please be respectful of others and maintain social distancing

so that everyone can enjoy the pool.



Visitor Policy Q & A July 9, 2020

Q:  Why only 4 Visitors per Site?  A:  Your License to Occupy states there is a maximum of 6 “immediate family members”:

Occupancy and use of the Site is strictly limited to a maximum of six (6) persons at any one time, inclusive of the Occupant(s). There is no occupancy charge for eligible “immediate family members”, who are defined as follows and listed below: parents/guardians and his/her/their dependent children to a maximum of six (6) persons, including the Occupant(s). Registered Occupant MUST be on Site for the eligible immediate family members to use trailer free of charge and all visitors other than immediate family members, as listed below, must register at the Resort office, and pay the prescribed visitor’s fee.

License to Occupy Schedule ‘A’

DEPENDANTS: As described on the Government of Canada Website (www.canada.ca)

“Definition of dependent children with new age limit

The age limit of dependent children has changed from “under 19” to “under 22.”

Children qualify as dependants if they meet both of these requirements:

• they’re under 22 years old, and

• they don’t have a spouse or partner

Dependants over the age limit

Children 22 years old or older qualify as dependants if they meet both of these requirements:

• they have depended on their parents for financial support since before the age of 22, and

• they are unable to financially support themselves because of a mental or physical condition”

Dependants must be the children of the registered license holder.

The Province of Ontario has restricted a “family bubble” to a maximum of ten (10) persons. With a maximum of six (6) people permitted under the Site occupancy, that means a maximum of four (4) visitors per Site.  If this changes, we will review our policy.

Province of Ontario ONE “bubble” guideline:     https://www.ontario.ca/page/create-social-circle-during-covid-19

Q:  Why can’t my Visitors stay overnight?  A: We have listened to you and Visitors are permitted to stay overnight.

Q:  Why can’t we have any Visitor, why is it limited to the same 4 people?  A:  Please see reasoning below.

  • Killam is trying to find the happy medium between customer requests for Visitors and adhering to government restrictions and keeping employees safe. Under Covid and government restrictions, tying to control unlimited Visitor access and ensure tracking for contact tracing, as well as maintaining limited contact between Visitors, Seasonals and employees, would be a very daunting task.  The government requires that we track everyone entering the resort and if every seasonal site had 4 different Visitors each week, it could mean exposure to over 4000 different people in only one month to each of our Seasonals and our staff. In addition, it is necessary to record contact information for each person. For these reasons, the decision to use a prorated seasonal pass for limited Visitors was made.
  • Our Seasonal Visitors Policy is not new; however, it may have not been followed in prior years.  Please see our visitor’s policy below which can be found on page 4 of your 2020 Licence to Occupy – Schedule “A”:

VISITORS: All visitors will be required to register at the office before being admitted into the park. There is a daily & nightly fee for visitors and there is a seasonal pass available for extended family members or friends, which allows a maximum of 2 adults and their immediate dependent children (maximum of 4 in total). Only one family may be signed in at a time using the seasonal pass. Visitors are allowed to stay overnight only if suitably accommodated in Occupant’s trailer while the occupant is on Site. Day visitors must leave by 10pm. Occupants are responsible for the conduct and actions of their visitors. VISITORS CAUGHT USING A SITE IN THE ABSENCE OF THE REGISTERED OCCUPANTS WILL BE CHARGED THE DAILY TRANSIENT RATE BY HOLIDAY PARK FOR THE USE OF THE SITE AND SERVICES. ANY OCCUPANT FOUND LETTING THEIR SITE TO THIRD PARTIES MAY HAVE THEIR LICENSE TO OCCUPY TERMINATED.

  • A full season Visitor pass is typically $265.00, but with the season underway, we have prorated this pass to be $200.00 per Visitor family of 4.
  • An overnight Visitor pass is typically $15.00; however, we will be charging a flat fee of $10.00 per person for the remainder of this season, for a daily or overnight visit.  This will only be charged to a maximum of $200.00 per Visitor family of 4
  • For example, the cost for one long weekend for two Visitors is $60.00 (2 Visitors X $10 X 3 days = $60). The cost for 4 Visitors for 10 visits = $400.00 (4 Visitors X $10 X 10 visits = $400.00); this will be capped at $200.00.
  • This season, your “Visitor bubble” of 4 can visit as often as they like for a flat total of $200.00 plus HST. There are at least 14 weekends left in the season to enjoy with your guests.

NOTE: You may pay for a single discounted Visitor pass of $200.00 + HST up front and all at once, or you may pay per visit. In any case, you will not be charged more than $200.00 + HST regardless of the number of visits for your “Visitor bubble” of 4.

Thank you for your understanding. Please continue to follow social and physical distancing.

Enjoy the season!


Holiday Park Update June 11, 2020

Hello Campers of Holiday Park Camping and Seasonal Resort,

Upon hearing the new announcement that overnight camping and pools can open Friday (if ready), we have been working diligently preparing those amenities.  We are currently consulting with our local public health authority to establish our health & safety guidelines and the required protocol for allowing overnight camping and the opening of the pool.

We remind you that these will take time to prepare, as the government did not provide specific guidelines with the announcement, and we thank you for your patience.   We will advise you when these amenities are safely ready to open.

We will also not be welcoming overnight campers or visitors until we are sure that we can safely accommodate them upon their arrival.

Thank you.


Terms of Use

Killam Apartment REIT Legal Notice

The information provided on our web site is for informational purposes only and is not intended to, nor will it give rise to, any legal rights or obligations between Killam Properties Inc., its affiliates or agents and any third party. Killam Apartment REIT makes no representation and disclaims all express and implied warranties and conditions of any kind, including without limitation, representations, warranties or conditions regarding accuracy or completeness of the contents of this web site. Information may be changed or updated without notice and may contain technical inaccuracies.

The material on this web site is protected by international copyright laws and treaties. You can use and reproduce its contents for non-commercial, personal and educational purposes, provided you do not modify it and you maintain the copyright. Names and logos identifying Killam Apartment REIT are trademarks of Killam Apartment REIT.

Killam Apartment REIT disclaims any and all liability for your use of information contained on this web site or on any third party sites linked to our site, including any losses, damages, lawsuits, claims, costs or expenses that you may incur as a result of your use of this information including any lost profits, lost opportunities, or special, incidental, indirect, consequential or punitive damages, even if Killam Apartment REIT is advised of such possibility.

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This web site contains links to sites we do not maintain. Killam Apartment REIT does not endorse or accept responsibility for the contents of any sites accessed through our web site links. Access is provided for your convenience only.

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Material contained on this web site is not intended to constitute an offering of securities in any jurisdiction applicable to Killam Apartment REIT, nor is the information intended to provide you with any business, investment or legal advice. The information on this web site should not be used for the purpose of making investment decisions with respect to Killam Apartment REIT securities. You should consult with your own advisors before taking any action based on the information contained on this web site.


Privacy Policy

Your Privacy: Killam Apartment REIT, hereafter collectively referred to as “Killam” respects your privacy. This Privacy Policy describes how we collect, use and disclose personal information. Killam recognizes the importance of obtaining consent where required by law for collection, use and disclosure of personal information. Killam intends to comply fully with Canada’s Personal Information Protection and Electronic Documents Act, commonly known as “PIPEDA”, and other applicable provincial statutes governing use of personal information.

This Policy does not govern personal information about our employees.

If you have any questions about our use of personal information, please see the contact particulars for our Privacy Officer at the end of this Privacy Policy.

What Constitutes Personal Information? Personal information is any information about an identifiable individual, but does not include business contact information including the name, title, business address or business telephone number of an employee of any organization.

Collection of Personal Information: When you apply to live at Killam’s properties or if you contact our staff or send us inquiries, we may collect some or all of the following personal information about you:

Date of birth
Address (postal) and telephone number
Language preference
Property preferences and history
Credit card and / or bank account information
Social Insurance Number (optional – see below)
Employment information
Identity of your employer
Travel information

The information above is generally collected from you, but we may also obtain such information from financial institutions, credit agencies and your reference contacts, for the purpose of assessing your credit and for processing your transactions and payments.

Providing your Social Insurance Number is optional. Please note however that most credit reporting agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected, hence affecting our ability to complete the contemplated transaction in a timely manner.

Use of Personal Information: Your personal information may be used by us as permitted or required by law, and as reasonably necessary in relation to our transactions and services that we provide to you, including:

  • to process invoices and payments by credit card, debit systems or other billing and payment options;
  • to arrange appropriate financing or leasing arrangements;
  • to provide you with payment and other reminders and notices in relation to your property or premises; and
  • to provide you with updates and information regarding services and opportunities offered by Killam and affiliated companies which may be of interest to you (but only your name, address and telephone number will be used for this purpose).

Sharing Your Personal Information: We do not sell your personal information to third parties. We may share some or all of your personal information as required or permitted by law, and as reasonably necessary in relation to our transactions and services with you, including:

  • to third parties responsible for invoicing and payment processing;
  • to credit bureaus and agencies to conduct credit checks;
  • to financial and leasing companies;
  • to your insurance agent or company and insurance adjusters;
  • to affiliated companies of Killam, for the purpose of tenant and customer follow-up and to seek your input about and advise you of the opportunities and services of Killam and its affiliates, but for this purpose we shall not share more than your name, address and telephone number;
  • to affiliated companies for the purpose of establishing your credit history among such affiliated companies, if you intend to enter into a transaction with such companies; and
  • to another company or business, in the event of a proposed transfer or actual transfer of ownership of all or part of our companies to another company or business, but for this purpose, we shall not authorize use of your personal information beyond the scope of any such transaction or this Policy.

How Long Do We Keep Your Personal Information? We retain your personal information as long as your relationship or transaction otherwise continues with us, and as long as reasonably necessary to address any issues and satisfy any potential legal obligations that we may have.

Safeguards For Personal Information: The security of your personal information is important to us, and we use various technical, contractual, administrative and physical security measures to protect personal information that you provide to us. We instruct our employees to comply with privacy laws and with this Privacy Policy. We strive to protect the security of personal information that you may provide to us through our website or via other means, but please note that there is no method of transmitting or storing data that is 100% secure.

Contact Us: If you wish to file a complaint, make an inquiry regarding or obtain access to your personal information that we may hold, please contact:

Colleen McCarville,
Privacy Officer
Killam Apartment REIT
3700 Kempt Road
Halifax, NS, B2X 3K4
Telephone: 902.442.0428
Facsimile: 902.442.5325

Please be aware that access may not be provided to certain information in accordance with PIPEDA, including information which is protected by lawyer-client privilege, constitutes confidential third party or commercial information, was collected in respect of the investigation of a breach of an agreement or of law, or is generated in respect of dispute resolution.

Changes to this Privacy Policy: We review our Privacy Policy and procedures periodically, and this Privacy Policy and such procedures may be amended from time to time.